Crystal Bay Hotel – Frequently Asked Questions

Helpful details for a smooth, stress-free stay in St. Petersburg, Florida.

Reservations

What is the best way to make a reservation?
The best way to reserve is to call us directly at (727) 914-7676 (option 1) or book on our website crystalbayhotel.com. Don’t miss our Special Offers.
What time is check-in and check-out?
Check-in begins at 4:00 PM and check-out is at 11:00 AM. Late check-out may be available upon request.
What is your cancellation policy?
For direct bookings, cancellation is 48 hours before arrival (4:00 p.m. two days prior).
Do you offer group rates?
Yes—discounted group rates are available for event bookings and room blocks. Please call (727) 914-7676 for details.
Do you allow pets? Is there a fee for pets?
Yes, pets are welcome in our pet-friendly rooms. There is no additional charge when staying in a pet-friendly room.
What about resort fees or hidden fees?
Your price is all-inclusive. We offer free parking, free high-speed internet, and our complimentary hot breakfast. No resort fees.

Guest Essentials

Is breakfast included in my stay?
Yes! Our complimentary hot breakfast is a guest favorite—fresh fruit, fluffy waffles, eggs, sausage, bacon, pastries, and delicious coffee daily.
Do the rooms have a microwave or refrigerator?
Yes, all rooms include both a microwave and a refrigerator for your convenience.
Does the hotel have a pool? Is it heated?
Yes—our outdoor pool is a refreshing spot to relax after a beach day. It is not heated.
Is the hotel accessible?
Yes—Crystal Bay Hotel is committed to accessibility. Please review our Accessibility Statement.
Is the hotel non-smoking?
Yes, Crystal Bay is a completely non-smoking hotel, so you can enjoy a clean and fresh stay.
Is Crystal Bay Hotel family-friendly?
Absolutely! Families love our quiet, spacious rooms and convenient location near beaches and attractions.

Services & Amenities

Do you offer daily housekeeping? Is there a charge?
Yes—daily housekeeping is provided at no additional charge.
Do you offer massage services?
Yes—book an in-room massage:
• $110 for 60 minutes
• $155 for 90 minutes
Is there a coffee pot in the room?
We provide coffee, tea, and hot chocolate in our library from 6:30 a.m. until 9:00 p.m.
Do you have a gym?
We don’t have an on-site gym, but fitness options are close by. Just 1.7 miles away, Azalea Park offers an outdoor fitness area with workout machines and jogging paths—a great way to enjoy our historic neighborhood while staying active. Prefer a traditional gym? Nearby options include YouFit, Crunch Fitness, Amped Fitness, and LA Fitness/Esporta.
Do you have a restaurant?
Our dining room is open for complimentary breakfast daily. See our Dining page for details.
Do you have room service?
Yes, we offer room service for lunch and dinner. See our Dining page for menus and hours.
Can you accommodate dietary restrictions like gluten-free or vegetarian?
Yes—we have vegetarian and vegan options daily and can provide gluten-free options upon request.
Do you have a business center?
Yes—our library features a business center with a laptop and high-speed internet access. Printing and faxing are available.
Do you have onsite laundry facilities?
We don’t have guest laundry on site, but we’re happy to recommend nearby laundromats just a short drive away.

Location & Transportation

Where is Crystal Bay Hotel located?
7401 Central Avenue, St. Petersburg, FL—about 2 miles from the Gulf beaches and a 15-minute drive to downtown St. Pete.
Is parking available at the hotel?
Yes--free on-site parking for guests. Overflow street parking may be available on surrounding residential streets.
Is the hotel on the beach?
We’re not directly on the sand, but it’s a short drive to Treasure Island and St. Pete Beach. Many guests love our quieter, historic Jungle Prada neighborhood.
How far is the hotel from downtown St. Petersburg?
About a 15-minute drive, with easy access to museums, shops, and restaurants.
Is there public transportation nearby?
Yes—local bus routes are within walking distance and can take you downtown.

Events & Retreats

Can I host an event at Crystal Bay Hotel?
Yes! We offer two charming spaces:
• The Meditation Room – up to 35 guests; ideal for retreats, workshops, or intimate dinners. Available without a room block.
• The Bayview Dining Room – accommodates up to 90; perfect for receptions, reunions, or banquets. For all-day rental, a room block is required.
Do you provide catering for events?
For groups of 35+, our chef can create custom menus—including vegan, vegetarian, and gluten-free options.
Can hotel guests attending an event enjoy breakfast?
Yes--all overnight guests enjoy our complimentary hot breakfast.

Contact & Help

Still have questions? Our front desk is happy to help—call (727) 914-7676 or email [email protected].